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Location
3rd Floor, Arjun Palace, Kankarbagh, Patna - 20
Working Hours
Mon - Sat : 10:00 AM to 06:00 PM
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Our office
3rd Floor, Arjun Palace, Kankarbagh, Patna - 20
Mon - Sat : 10:00 AM to 06:00 PM
Common Questions
Frequently asked questions about installation, customisation and support.
What are your hours of operation?
Our support desk is available Monday to Saturday from 10:00 AM to 06:00 PM. You can reach us by phone, email or the contact form on this website during those hours.
What do I get after I buy the software?
Installation on your server or cloud space, your data migrated from existing registers or spreadsheets, staff training, and ongoing support for updates and new requirements.
Can the software be customised for my institution?
Yes. Modules, fields, reports and even the interface can be tailored so the software follows your existing process instead of forcing you to change it.
Is my data safe?
Data is stored with daily backups and access is controlled by user roles. We also follow industry standard practices to protect your data from unauthorised access.
What if I want to cancel services?
You may cancel at any point as per the terms in your agreement. Your data will be handed back to you in an open format at the time of cancellation.
Onup IT is at the forefront of revolutionizing educational management through its comprehensive ERP software solutions tailored for schools and colleges.